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Thank you for shopping at A New Beginning Therapies Limited.
We operate a returns policy for unwanted and faulty goods.

Unwanted Goods
Please return goods unused and in original packaging in perfect condition for resale within 7 days of receipt. We recommend obtaining proof of postage. A full refund [minus the shipping costs] will be made on receipt of the returned goods.

Faulty Goods
If any of the goods are faulty we will either refund the cost amount in full or send you a replacement free of charge.
You have 7 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
You are responsible for the shipping, packaging & postage of getting the product back to us.
You are responsible for the shipping, packaging & postage for sending out the exchange item.
We will not be held responsible for non-delivery or damage during transit.


Please click here fill out the refund form to request a refund alongside your return.